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Refund Policy for Premade Store:
XeeDevelopers is a leading provider of pre-made Shopify dropshipping stores. Our stores are developed by a team of highly experienced Shopify developers with nearly a decade of expertise in the field.
Each store is ready for immediate use, allowing you to start selling right away. Due to the nature of digital delivery and the immediate access provided after purchase, we do not offer refunds for pre-made dropshipping stores. Once a store is purchased, you will receive access within 6–12 hours, and it is not possible for us to revoke access once it has been granted.
Refund Policy for Custom-Made Store:
We have a team of Shopify Developers and we always give our best to our clients. When you order for a custom made store, we design it with our best expertise. If you are not satisfied with our store design or products or have different issue please write to us at info@xeedevelopers.com by mentioning all the issues in detail so that we may able to rectify the errors. We will change the products or store design or whatever you mention in there.
Again, if you think that we are unable to give you the satisfactory results then you have a right to apply for a refund. For refund, please email us along with order number and other details at info@xeedevelopers.com
Refund Policy for SEO Services:
Search Engine Optimization is a work which can't be undone. Once we have optimized your website it is 100% optimized. What we did for your website or store is permanently done. That's why we are sorry to say we don't offer refund for SEO service at any stage in any shape.
How Long Does Refund Take?
The time it takes for a refund to get paid back into your account depends on a number of things. These include the way you paid for the transfer, the currency you paid with, and how long your bank takes to process refunds.
If you paid by credit or debit card, the refund can usually take up to 10 working days to go back into your account. The reason it can take so long is because both our provider and the bank that issued your card need to process the refund.
If you paid by using your PayPal account, the refund can usually take up to 3 working days to go back into your account.
Order Cancellation Policy:
At XeeDevelopers, our priority is to meet customer expectations and deliver the highest quality of service. However, there may be certain situations where we are unable to continue with a project. In such cases, we reserve the right to cancel the order.
XeeDevelopers may cancel an order without prior notice if the customer requests additional services that were not discussed or included in the original proposal. We reserve the right to refuse any service that falls outside the agreed scope of work.
If the customer insists on including extra services without revising the original proposal, XeeDevelopers may cancel the order and issue a full refund.